My door will not open. What might be wrong?
If you have a garage door operator, disconnect the operator from the door. The door should be closed when you do this. Most operators have an emergency release cord. Pull this cord. Then try to lift the door manually (by hand). This will help to tell you whether you have a door or an operator problem. If you can easily open the door then there is a problem with the operator. If you cannot lift the door easily then you might have a broken spring or another door problem. Some operators may open your door with a broken spring for a limited time, but you risk doing damage to the operator if you continue to do this.
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Do I need to replace a broken spring if my electric operator still opens the door or if I install an electric operator?
YES! The springs of a garage door are calibrated by the weight of the door to lift that door. An electric operator assists the springs in lifting the door. An operator may lift the door for a limited time with a broken or improper spring, but in time lifting a door without proper springs will damage your operator. | My hand-held remote will not work at all or I have to be very close to the door for it to work. Do I need a new remote?
Maybe not. First replace the battery in your remote. If this does not solve your problem, you may need a new remote or the receiver board in the operator may not be working properly and need to be replaced. | I can open my door with my remote, but I can’t close it with the remote. Why?
This may be a safety feature built into your operator. This is the job of the photo eyes. First check to see if the photo eyes are illuminated. If one or both of the lights are blinking then they are not “seeing” each other. Look to see if anything is blocking them, then take a soft cloth and wipe the “eye”, or try to slightly move them. The light or lights need to be solid; this means that they “see” each other. Often time’s dirt or spider webs block the eyes. If none of the above works try unplugging the operator for about a minute, this will reset some machines. If none of this works you may have a bad wire or a malfunctioning eye and you probably need a service call. | Can I bypass the safety photo eyes?
Garage door operator manufactured after January 1993 are required by federal law to have external reversing feature. All major manufacturers have chosen the infrared safety eye system to comply with this law. This means that the operators will not close the door if the safety eyes are disconnected, not installed, or not installed properly. There is no way to use an operator without them. | My garage door and/or operator are very noisy. Is something wrong?
Not necessarily. Often times a door or operator can become noisy when it needs adjusting or lubricating. See below for information on “Preventive Maintenance”.
Keep in mind that some doors and operators are just naturally louder than others. Ask yourself if this is a new problem or if it has always been noisy.
| Does my garage door and operator require routine maintenance?
YES! Most owners’ manuals will tell you how often this should be done. We recommend yearly. Preventive maintenance will prolong the life of your garage door and your operator. It can also help to keep you safe from any failing parts.
| Can I install a garage door myself?
We recommend that installation and service be done by a professional. Garage doors operate under high tension and can be very dangerous. An improperly installed garage door can cause injury and damage the door.
| How much does a garage door cost?
Garage doors come in many different sizes and styles which affect the cost of the door. Price also depends on the conditions of the installation, such as head room and side room and condition of the jambs.
A single car garage door starts at approximately $ 550.00
A double car garage door starts at approximately $ 800.00
Keep in mind that there are many variables to the price of a new garage door. You can visit our showroom to see our products and get pricing. Or our salesman can come to your house at no cost and no obligation to you. He will have samples and literature for you to see. At that time he can give you a firm quote. Before we install any door, we require that our salesman come to your house and inspect the job. This assures us and you that there will be “no surprises” at the time of installation.
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